Common FAQs
What am I supposed to do if I am not satisfied with the company’s services?
We request you to call us on 22 350 14 62 between 10 AM to 5 PM – Monday to Saturday (business days only) – and discuss the matter.
What am I supposed to do if my account is not created even after the payment is done?
It might happen that your amount is on hold with the payment gateway and is still not credited to the company’s account. Please do not worry, your account will be created once the amount is credited to the company’s account – and you will be timely informed. Or, the payment gateway will refund the amount to your account according to their rules and regulations.
Who is eligible to receive a VAT invoice?
Customers who have submitted their company VAT (NIP) details in their portal are eligible to receive a VAT invoice for their purchase.
I did the payment by mistake and I do not wish to take company services. Can I request a refund?
We request you to call the company on 22 350 14 62 between 10 AM to 5 PM – Monday to Saturday (business days only) – and discuss the matter.
I'm not willing to take the company's services. Can I request a refund?
In this case, we request you to call the company on 22 350 14 62 between 10 AM to 5 PM – Monday to Saturday (business days only) – and discuss the matter.